Computer  

Maintenance

 

 

 

                

freegravity@gmail.com          

 

  Doug Baker

(250) 882 - 9035   or   (250) 370 - 1314

"The only thing more dangerous than a hardware guy with a code patch is a programmer with a soldering iron."

"A computer's attention span is only as long as its power cord."

"Those parts of the system that you can hit with a hammer (not advised) are called hardware; those program instructions that you can only curse at are called software."

"There is only one satisfying way to boot a computer." ~J.H. Goldfuss

"The computer will work perfectly at the repair shop."

"The nice thing about standards is that there are so many of them to choose from."

 

        

  YES WE MAKE HOUSE CALLS !

Having said that means you don't have to pack your machine up and deliver it to me, I will go to it; but it also means there is a possibility that I might be there anywhere from 1 - 6  hours depending on the problem.  We can arrange a few visits if you like, to be more convenient for any schedule you may have. 

A sluggish computer means "slowwww", and some software loads are "lonnnngggg" -  kind of like watching grass grow.  I don't mind being in your home if you don't mind me being there :-)

I would advise that for some up-grades, where I must take the "box' apart - that I collect it and bring it to my shop, but for general set-up and maintenance, we can do it in your house or office.
            

PRODUCT WARRANTIES !

If your computer is still under any kind of warranty I will not open your computer "box" to install hardware up-grades because by doing so will nullify the warranty, be it manufacturer, or extended by the store you purchased it from.  Let them fix it, or replace parts for free as part of the warranty ... you will get more satisfaction out of that, and save your money.  I can, however still set-up, install peripherals (printers, cameras, external drives etc), software and configure your system for your home or office use, but attempting to take out, replace a "broken" part while still under warranty would be wrong

 

 

 

 

                               

     FLAT   RATES !

There will be no travel time charge to the yellow areas high-lighted on the map, but there will be a round-trip $15 travel time charge for all RED areas. All other areas will be a $30 round-trip charge.  

  •  A flat $30 per hour labor charge with a minimum of  1 hour
  • NO HIDDEN CHARGES AT ALL !
  • Any parts I must buy will be charged to you on the final bill.
  • If the problem is solved on the half-hour,  just hrs + ˝  will be charged
  • No extra fees for weekend, evenings, or holidays.
  • Monthly maintenance rates can be negotiated.

If we cannot determine what the problem is during the visit, there will be no charge associated with the house call, but this does not include the instance where we know the problem, but cannot repair it onsite during the initial visit and requires a follow up visit.

All fees will be paid by cheque or cash.

  Click for Terms of Service

There will be free basic phone & e-mail support, but if your questions take a bit longer (more than 15 minutes) you will be charged $10 per 15 minutes.

 

 

 

   

          

 

                      

  WE CAN DO !

  • Optimize your pc to run at its best.
  • Virus Removal.
  • Update Your Firewall and Virus Program signature files.
  • Scan the computer system for Adware and Spyware.
  • GET ALL Microsoft Windows updates loaded!
  • Spyware Removal.
  • Adware Cleaning.
  • Misc. troubleshooting.
  • Cleaning & Maintenance.
  • Tune ups and Upgrades.
  • System setup & configuration.
  • Installing or upgrading operating systems.
  • Internet & small network setup and troubleshooting.
  • Reorganize wiring & cables.

             

  We can install anything as long as it is compatible

  • Hardware installations such as hard drives, printers, cameras, DVD recorders, players and CD Rewriters.
  • Software installations, updates and upgrades.

                 

              Note:  These 3 operating systems are no longer supported by Microsoft and 3rd party software and hardware developers.  Your "new stuff" may not work well, or at all on them.

Transfer of large data/files from old to new computers.

Some Data/File recovery.

    Still supported by Microsoft.

 WE WILL

We will research techniques to find the best suited, practical, & affordable solutions.

Consultations emphasizing performance, maintenance, & security issues.

Mundane tasks of internal dust removal from computer components, CD lens cleaning, etc.

Discounts available for customer referrals.

Patient & friendly service.